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Your tasks live only on your phone. There's no account and no cloud — which also means deleting the app deletes your tasks, so keep that in mind before removing it. (Premium purchases are validated by our payments partner — see the Privacy Policy.)
Subscriptions are managed by your app store, not by us: on Android open Google Play → Profile → Payments & subscriptions; on iPhone open Settings → your name → Subscriptions. Deleting the app does not cancel a subscription.
Refunds are handled by Google Play or the App Store under their policies. If you're having trouble, email us and we'll point you to the right place.
Check that notifications are allowed for Zoomies in your phone's system settings, and that battery-saver mode isn't restricting the app.